Store Policy

By purchasing any product and merchandise listed on this website from the HeartBeats - a One Piece Heart Pirates fanzine project, you understand and automatically agree to the following statements:

 



  • All purchases are for personal use only. Buyers are not allowed to resell and/or redistribute any product from the project.


  • The zine is half-profit/half-charity, therefore all remaining proceeds after production and shipping will be equally divided between the contributors of the zine and the charity Ocean Conservancy.
  • HeartBeats is an unofficial fanmade project and is not affiliated with Eiichiro Oda, Toei Animation nor any other company in charge of the anime, manga or official merch of One Piece.

 

Shipment

  • HeartBeats is not responsible for any damage that occurs to packages in transit. Please contact our team within 1 week of receiving any damaged goods to discuss about potential replacements or partial refunds, depending on the damages.
  • VAT/Custom fees: Please note that HeartBeats will not be responsible for, and will not be covering any VAT charges, customs and/or import fees on your order(s).
  • The digital PDF zine, digital AU addon, digital bundle ORCA and digital merch will be available for download once the physical orders will be shipped (around November/December 2023).

 

Returns and Exchanges



  • Any package that would be returned to us because it couldn't be delivered to its recipient will not be refunded (i.g. unpaid customs fees/VAT, package not picked up, incorrect address, etc.). We will be able to send the package again provided that the buyer pay the additionnal shipping cost for the new shipment.

 

Contact

You can contact our team for any information, question or request by messaging us through the followings ;